IT Support
IT Support & Managed IT
Reliable tech, secure data and a team that picks up the phone.
Your website and marketing only work if the tech behind your business does too. We look after your computers, email, Wi-Fi, accounts and data, keep everything patched and backed up, and give your team one number to call when something breaks.
Step 1 of 4
Assess
We audit your devices, accounts, network and risks.
What's included
Everything you get with IT Support
Help desk support
Fast, friendly remote and on-site help for your team.
Microsoft 365 & Google Workspace
Email, files, accounts and licences set up and managed properly.
Devices & onboarding
Laptops, phones and printers configured, secured and ready on day one.
Networks & Wi-Fi
Office and job-site networks that are fast, reliable and secure.
Cybersecurity & backups
Multi-factor login, patching, threat protection and tested backups.
Cloud migration
Move servers and shared drives to the cloud without losing a file.
Tools we use
- Microsoft 365
- Google Workspace
- Windows
- macOS
- Ubiquiti
- Cisco
- Fortinet
- 1Password
- Veeam
- Synology
- TeamViewer
- Zoom
- Dell
Our approach
How we run IT Support
- 01
Assess
We audit your devices, accounts, network and risks.
- 02
Secure
Lock down logins, patch systems and set up backups.
- 03
Set up & migrate
Standardize devices and move your data to the cloud.
- 04
Support
Ongoing help desk, monitoring and a monthly health report.
FAQ
Common questions
- Do you support small offices?
- Yes. Most of our IT clients have between 5 and 50 staff, from contractors to dealerships.
- Can you help on-site?
- We support most issues remotely and visit on-site in the Lower Mainland and the GTA when needed.
- Do you work with Microsoft 365 and Google Workspace?
- Both. We set up, migrate and manage either platform, including licences and security.
Let's work together
Let's talk about IT Support
Book a free consultation with our team. Tell us where you want to go and we will map the route: which services, in what order, and what it will cost.
- Free, no-commitment consultation
- Transparent pricing and timelines
- One Canadian team for strategy, design, development and marketing